Since 19 June 2023 now 21 June 2023 my username@ntlworld. 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. if you have set the mail app password you must have specified a non VM email address as the VM username. richard. We strongly recommend you use a. We would like to show you a description here but the site won’t allow us. They will be able to check what email address you are using by going. The password change will only affect the specific email address that you are signed into. 08-08-2023 16:43 - edited 08-08-2023 17:10. Email us at consumer. Scroll down that page and you will see a place to edit the password. We have tried changing our password in My Virgin Media but this has not resolved the issue. ntlworld. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. Speed"I have two Virgin Media accounts for two separate properties - one for my own home, and the other for a rental property" "My new home has its Virgin account under a rarely used @gmail. VM have recently changed the way you access VM Mail via third party apps such as Thunderbird. When I put in my password it tells me either the email address or password are wrong. com account has suddenly stopped working. com email account. Although it's not the only one. 0 Kudos Old ntlworld account - Please Help. Go to Family & other users. I have attempted to speak to an agent via chat and gotten no. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email. com. Have been locked out for a week now. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. So I followed the instructions after logging into my virgin media account -> Account Settings -> Virgin Media Mail Settings -> Generate New App Password. I cannot seem to put in the correct password - it just. 0 Kudos. If so then your email provider will need to assist you. bloggs3 Password: whatever you use to access your email addressPromise. I am using a Samsung android tablet, and i have an ntlworld. I am unable to sign into Virgin Media using my ntlworld details. page. The person who has accessed my account. For sometime now, VM have been. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. How do i contact VM?I have forgotten my password @ntlworld. virgin. I have attempted to speak to an agent via chat and gotten no response. imap. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. not my email account password. The moderators will remove the. Login into your Virgin Mobile account and unleash your mobile’s full potential. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. The first thing to do is to try using that password to sign into your ntlworld account using the Virgin Media Webmail service on the VM website. When you reset a VM email password that password now only allows you to access the relevant Webmail account. UK time (just over 9 hours) with login failures and failures to find the servers. com. ntlworld. Broadband deals;In response to Adri_G. That takes you to a new page where you get the option to delete that email account. Please enter the email address you use to sign in to your My Virgin Media account. . You can do that by signing into the "My Virgin Media" account for that email address: Sign into the "My Virgin Media" account for that email address from this link. com emails aren't coming through on my samsung s20 phone. Clear browser cache and cookies. You can find them below or by viewing them in your Outlook. Options. Options. After that enter the credential ( Email Address and Password), IMAP Host, Port Number. 30 am yesterday, when logging in its now asking for my password, once I've entered it, the message disappears but then doesn't actually log me in, it comes back asking me for my password again. If you change the password for the account in My Virgin Media > Account settings > Account details you will not be able to use the new password to access the account via an email client. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. netvirginmedia. That will take you to the relevant "My Virgin Media" account for that email address. Sorry. - i dont need to do this. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. SpeedVirgin Media offers vital connectivity and entertainment to support the nation during lockdown. Virgin Media. com" asking for username and password. However, I was wondering if there was ANY possibility I could get a password reset on the old account, so I could potentially use that to log into Gmailify or another. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. A steady stream of over 800 reports were submitted to the website Downdetector since 08:00 BST Tuesday. Select the one you need to delete and click on “View/change” on the right hand side. I would just make one other comment in addition to the password reset advice @Graham_A has offered. com. " Select "See all settings," "Accounts and Import" and then "Add a mail account. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. Since 5th Aug, the body of my ntlworld. This may be someone else trying to break into your accounts. com email account in the "Password" field. com Account with Your Email Program Using IMAP. " " I log into the rental property Virgin account using the @ntlworld. Networking and WiFi. Select Accounts > Email accounts. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. Joining in Options. We want to move her over to the free Thunderbird Email program but all of her usual passwords are not working for her NTLWorld email address. virginmedia. co. I could access this account a couple of weeks ago. This post looks at one of the reasons for this. Type the email address of your virginmedia account, then click “Next Step”. Thanks for your first post on our community. Then click on the " Account settings " tab and then the " Account details " tab. Devin " I log into the rental property Virgin account using the @ntlworld. I’ll let him know, thanks! The best advice you can give him is to start a new email account with another provider, and let all his contacts know the new address. Virgin Media has apologised after an upgrade left some customers unable to access their email accounts – with a few saying they've been struggling to read their messages for over a week. I went through steps 1 and 2 on this page, but when I select the link in step 3 it sends me back to the webpage "You Virgin. That’s why, if you use an email address that ends in @virginmedia. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. Suddenly, and for no apparent reason, I have begun to receive this message when I try to download or send e-mail messages. Sign into the account here:. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. Solved: I have a few . com. On the 19/6/23 my historical emails disappeared from my ntlworld. Just so some may see this, it seems mine works better for my second account if I log in from mail. Have now resolved the problem. That email account doesn't seem to exist anymore. Email Password reset and Data Protection in Email yesterday; Outlook & Cannot connect to IMAP email server in Email yesterday; NTL email still live - I cant access it or shut it down in Email Monday; email account locked in Email Monday; Can’t access ntlworld email account in Email SundayWhen you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. What I do is have GMail pull email from my other accounts into GMail. I have had a look on the forum and can see that he needs to login to the virginmedia webmail and generate a new App password to. curl -v smtps://smtp. Thanks for coming back to us CJW1957. Step 3: Enter your new email address and click Connect. Select Account settings. com email and got a message saying "your. com and imap. My email on iPhone 11 will send but not receive. So that part should now say something like " youremailaddy@ntlworld. Follow the step-by-step guide to take backup of Ntlworld webmail account. That is all there is to it. @slicendice73 The email account is in a 'limbo' state which suggests that it has been partially deleted. I went through the palaver of changing password etc and it came back with a completely different user name (e-mail address). Re: cant connect to email on 08-12-2021 10:02 Hi dazseaton, thank you for reaching out to us in our community and welcome back, sorry to hear you haven't been able to access your Emails, I have had a look at things our end and can see you have spoken to us in regards to this and a Ticket has been raised, we do advised anything up to 10 Days. The default address was switched - independently of me - to an old virginmedia. com. I type in the username and password but this request just keeps coming back. and enter the following where username:password is replaced with your email address and password, i. We would like to show you a description here but the site won’t allow us. com, @ntlworld. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. 2) I'm unable to change the password to the ntlworld. 2) - mail is accessible using Apple mail. Sign into the account here:. 2) Once you have pasted it into Word, replace Username with your full Virgin Media / Ntlworld email address , and Password with your current email account password. com -u. Our current account is in my husbands name. From a desktop or laptop device connected to the same Wi-Fi network as the iPhone open a Command Shell in Window or otherwise a Terminal. Click on Update Settings > Account Details > scroll down to password and select Edit. lw01. 0 Kudos. uk. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Options. To confirm, can you log into your secondary email account? ^Martin. gov. We've introduced a series of measures to help keep you connected and entertained during the latest nationwide lockdown. Using “other” in the mail wizard, After adding your name, email, password and description, it pops up saying No password provided for “ntlworld” (taken from description. Are you able to assist me in getting this account deleted and removed completely from your. Follow the on screen command. Try clicking the sign in button instead of pressing enter after you put your password in. We would like to show you a description here but the site won’t allow us. It's a @ntlworld. I've noticed today that no ntlworld emails are coming through now on my mobile. Help > Create new Email address >. There is an ongoing problem with Virgin e-mail accounts. com. That is in the format video-post-mossy-sharp Hey tom-k, Welcome back to the community and thanks for taking the time to post here on the forums. Choose Accounts and then select Other User Accounts towards the left. sign in with the primary account authentication credentials. I recently reset my computer and the auto login to my ntlworld. ntlworld email address not working Since 19 June 2023 now 21 June 2023 my username@ntlworld. Help > Create new Email address >. Login into your Virgin Mobile account and unleash your mobile’s full potential. 2. Get the error message Unable to log in. Devin. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. If you have your Ntlworld email accounts set to use the old smtp. com. We still have a virgin media account but changed the contact email. Hello chrisgallagher. on 05-08-2023 09:08. Sign in Not. However I can't get my ntlworld email to work on new phone. I see others have experienced the same issue and you have been able to address the problem via PM. Unfortunately, as others have mentioned, once you leave Virgin Media, any associated email accounts created on our service will be terminated after 90 days. I can now only access the email address on an old iphone which ports the data information across to new iphones but beyond that I am stuck. Issue is now sorted. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. I have returned home, and i was able to send them first time! I was at my girlfriends over the weekend, so maybe it is her Router that is blocking the connection to the Servers. If prompted, enter your password for the account and select Done. Select Accounts > Email accounts. If you're looking to access your TV, broadband and phone account including your email, sign in here. CoenobySo, the issues are. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. My mother is a VM customer with an Ntlworld email address. DevinMigrating @ntlworld. Help > Create new Email address >. This post looks at one of the reasons for this. In the “Check mail from other accounts” section, click “Add a mail account”. Last click on the Backup button and successfully perform the conversion. Go to My Virgin Media and select Sign in; Enter your My Virgin Media username; Enter your My Virgin Media password; Once you’ve signed in, head to Quick links at the bottom of. Grateful if anyone could help. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . Forgotten your login details? Keep me signed in. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. My gmail account emails are coming through on my mobile okay. ukntlworld. VM say they have made that change to improve the security of VM email accounts. com email address for years. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings. Choose Accounts and then select Other User Accounts towards the left. Also, just to note. Send test e-mail message: Cannot send the message. com). Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. " The fact th. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. com email address with outlook is still not - 5348769 Browse Virgin Media Virgin Media Community To confirm I log into my virgin media account with my yahoo email address. Thanks. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. Forgotten your login details? Keep me signed in. I type in the username and password but this request just keeps coming back. The immediate answer to that is if that email account is not linked to a live Virgin Media broadband account you. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. You can get to that section by clicking on the Account settings tab and then the Account details tab. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. Once I'm in my account I used to be able to access my ntlworld. To delete all the messages in a Deleted items. If you can then You could try deleting the email credentials from your phone and re add them and or try another email app. Incoming Server - IMAP. Email Settings for Ntlworld. It just says 'couldn't logon to imap server. Click the Sync button in the Mail app, at the top of your message list, to force the app to sync. She has no recollection of what the password may be, unfortunately but wishes to keep on using the same email. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. com" (might be a worth a look at your settings). We're very sorry to hear of the email address issues and the concern this has caused, we're eager to get this looked into further for you and. She can’t remember the original password unfortunately and has never changed it so can’t simply reset it. Choose the appropriate File Naming option. My dad cancelled his virgin account when he moved in with us 6 years ago but has continued to use his ntlworld email account on his ipad. com email. When you reset a VM email password that password now only allows you to access the relevant Webmail account. VM say they have made that change to improve the security of VM email accounts. The Google alert would be just to warn you that your password (s) may not be safe, you can change them to help keep your account secure. QuickStart, set up and connections. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. Password Show. Mark as New; Bookmark this message; Subscribe to this message. They will need to contact the account holder in order to do so. Working fine here. com login using a third party (Yahoo username (email address)). . To do this they can either: call Virgin Media. com account JA: Are you logged into your email account on any other devices? Customer: Yes JA: Do you have security questions or a phone number on file to help reset your password? Customer: Yes JA: Anything else you want the Email Expert to know before I connect you? Customer: NoSecondary accounts changes now have to be made via the My Virgin Media account for the secondary email. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. Sign into the account here:. Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. on 26-11-2022 08:40. It's been over 24 hours now, but when I check. Verify the e-mail address in your account properties. In an email to customers sent on 23 June, Axel Wehrle, director of. I have the same problem this morning. BT. i just want to access my original ntlworld email account via outlook. 0 Kudos. @msmj Each email address has it's own My Virgin Media account so you need to make sure that you sign in with the problem email address which may not be your primary username. ). com" but try both options. com. @ntlworld. Select Allow in the pop-up. not my email account password. If you click on "Learn more" you might find something useful there. Virgin Media has gone down for hundreds of customers Credit: PA. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". Sign into the. I'm sorry this is happening. So i need someone to migrate just the email account to my new account. Setup Your Ntlworld. Now you need to sign into the MY Virgin Media Account for that secondary email address. in Email 23 hours ago; NTLWORLD email Account hacked and I am locked out in Email yesterday; Just updated my VM email log in details & now logging in via secondary email. Click on the Login Button. When selecting the forgotten password link it doesn't recognise my email, and when selecting forgotten email its asking me for an account number. if you say yes, nothing happens and you have no way of by passing it, Either. As many others have probably posted about, old ntlworld accounts are being deleted left right and centre. Reply. The company says that server connection issues following the upgrade mean that some customers who use an email programme, such. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Coenoby Email accounts locked, mailbox unable, unable to access email account, malware letter. You have received this email as one or more of your Virgin Media mailboxes has recently been locked due to suspicious activity being detected. This does not change the underlying Ntlworld email address, only the way you sign into it via the My Virgin Media account or via VM webmail. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. com account. Ntlworld. I went to "forgotten password", filled in my ntlworld. I am unable to log into my ntlworld email account. All Rights ReservedVirgin Media Email - How to manage my email accountMy NTLWORLD email address wont recieve emails suddenly. Next, you need to change your. So we can investigate this further for you I've dropped you a PM. 3. That will still take you to. If you want to know more, the updated sections are 6. Joining in. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. I tried going into their settings and check or change anything but to no avail, with a message of update failed when trying to update it. com email address. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. create a new post here using their own forum account; remind them not to post any personal information in their post. net email users. Click on the Login Button. virginmedia. Posted November 01, 2022 - Updated November 20, 2023. uk and @virgin. ntlworld. Sorry to see you are unable to log into VM app. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. During all that time he read/wrote emails on his mobile telephon. But my email address used to end in ntlworld. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. com email not recognised and can't log in (or reset password) in Email 13 hours ago; Old ntlworld email addresses, unable to add secondary email account to any new device in Email yesterday; Locked ntlworld. com address. I keep - 5370597. com. BT ID or Email address. I cannot seem to put in the correct password - it just isn’t accepting it and there is no way to reset password. com, @blueyonder. on 02-07-2023 20:26. Unfortunately VM are not very good at doing this and so the address can persist for much longer before eventually being culled. I had access to it on my phone via generating an - 5432083. blueyonder. To do that sign into the My Virgin Media account that you used to change the password. In May 2022 they stopped issuing email addresses to new broadband customers and also stopped existing customers creating new secondary addresses. Office 365 is now asking her for a subscription and has locked her out until she pays. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account. com e mail address. We would like to show you a description here but the site won’t allow us. I have been without my ntlworld email now for 2 weeks. Then I noticed the hacker was still there, all my emails were being forwarded to them. 18-01-2021. As I mentioned she can't log into My Virgin Media or add her email address to her new phone because it did not accept her password and when I tried to retrieve/change the password i got a message saying that her email address is invalid. @Kateylady The terms and conditions of the VM broadband account specified that any email address provided through the account would be deleted 90 days after the account is closed. We would like to show you a description here but the site won’t allow us. virginmedia. Gmail is email that's intuitive, efficient, and useful. Randomly it's not receiving any emails. I changed my password again, removed the mail forwarding, blocked the email address that everything was being forwarded to. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. BT. Logged out of ntlworld accont. It's my main communication stream. mail2web. @blueyonder. virginmedia. I'd recommend holding off resetting until they can sort the problem. My ntlworld account password has now been changed by the hacker so I am locked out of the account and can't change the password. COM emails in Email Friday; NTL world email address not working in Email FridayJust make sure you change it to an email address personal to you, and not an email address that belongs to someone else. Virgin Media. Select Trust this browser. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. 0. ’. iphone (iOS 16. You need to provide an email to help you manage your account online. Scroll down that page and you will see a place to edit the password. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page;. Hello guys, I became a VirginMedia cust again a couple of weeks back, I set up my email address and I was pretty sure I used a password that I would remember. But then you log into the website using this Yahoo address, you cannot access the old email mailbox, neither does it show up in the ‘manage other accounts’ section - is that right?on 17-08-2022 16:32. If you are facing the Virgin Media email not working error, you can try a couple of fixes, and here are a couple of them!Despite having a previous (recent) email saying I needed to set an app password for this email account to access it. virginmedia.